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Refund Policy

Returns & Refunds

  • Eligibility: Items must be returned within 30 days of delivery. To be eligible, products must be unworn, unwashed, and in their original condition with tags attached.

  • Refund Method: Approved refunds will be issued to your original form of payment. Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.

  • Exchanges: If you’d like a different size or color, we’re happy to process an exchange (based on availability).

  • Non-Refundable Items: For hygiene reasons, certain items such as undergarments or final sale items may not be eligible for return or refund.

How to Start a Return

To begin the return process, please contact our support team at [contact@gymoutapparal.com] with your order number and reason for return. We’ll provide you with instructions and, if applicable, a return shipping label.

Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective or incorrect.

  • If a defective or incorrect product was sent, GymOut will cover the return shipping costs in full.

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